Privacy Policy

Effective Date: [05/19/2026]
Company: Scheduling Assistant Agency

1. Overview

This Privacy Policy explains how we collect, use, and protect information in connection with our scheduling and calendar management services provided to business clients.

By using our services, you agree to the terms outlined below.

2. Information We Collect

We collect only the information necessary to provide scheduling services, including:

  • Business contact information (name, email, phone number)

  • Calendar and appointment data provided by the client

  • Lead form submissions submitted through integrated advertising or intake systems (e.g., Google Ads)

  • Operational preferences required to manage scheduling workflows

We do not intentionally collect sensitive personal information beyond what is required for scheduling operations.

3. Use of Information

Collected information is used solely for:

  • Scheduling, organizing, and maintaining client calendars

  • Processing appointment requests and updates

  • Reducing scheduling conflicts and improving operational efficiency

  • Delivering scheduling-related reports or updates to the client

We do not sell, rent, or use client data for advertising or unrelated purposes.

4. Communication Limitations

We do not communicate with our client’s customers, leads, or end users. All external communication remains the responsibility of the client unless explicitly agreed upon in writing.

5. Data Storage and Processing

Data may be stored and processed using third-party tools, including but not limited to:

  • Google Sheets or equivalent data management tools

  • Calendar platforms (e.g., Google Calendar)

  • Automation and webhook integrations used for scheduling workflows

These tools are used strictly to support service delivery.

6. Data Security

We implement reasonable administrative and technical safeguards to protect client data, including restricted access controls and secure account practices. However, no system is completely secure, and we cannot guarantee absolute security.

7. Data Retention

Client data is retained only for as long as necessary to provide services or meet legal, operational, or administrative requirements. Clients may request deletion of their data at any time, subject to reasonable processing time.

8. Third-Party Services

We may rely on third-party service providers to support operations. These providers maintain their own privacy policies, and we are not responsible for their independent practices.

9. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Updates will be posted with a revised effective date.